Shipping policy
Morrow Home — Shipping Policy
Delivery locations
We deliver to serviceable addresses within Pakistan. Availability may vary by courier and location.
Order processing
Orders are normally processed within 1–2 business days, excluding weekends and public holidays. We may contact you to confirm your order or delivery details.
Delivery time
Estimated delivery is 3–7 business days after dispatch. Remote locations, public holidays, weather, and courier disruptions may cause delays.
Delivery estimates are not guaranteed. Please contact us if your order has not arrived within the estimated period so we can investigate.
Delivery charges
Enjoy free standard delivery on orders over Rs. 6,000, based on the order subtotal after discounts.
For orders of Rs. 6,000 or less, delivery charges are shown at checkout before you place your order.
Address details and missed deliveries
Please provide your complete address and an active phone number. If your details need correcting, contact us promptly.
If delivery fails because of an incorrect address or repeated missed delivery attempts, any additional delivery charge will be explained before a new delivery is arranged.
Missing or damaged parcels
Contact 03140606672 if your parcel is missing or arrives damaged. Please keep the packaging where possible while we investigate with the courier.